FAQS

What is Home Support?

Home Support provides practical assistance and companionship to help individuals remain independent in the comfort of their own home. Services can include household tasks, meal preparation, shopping, social support, appointment escorts, and wellbeing visits, all tailored to your individual needs.

Who is Home Support suitable for?

Our Home Support services are suitable for older adults, individuals recovering from illness or a hospital stay, people living with a disability, or anyone who would benefit from extra help with everyday tasks and companionship at home.

How long can visits be?

We offer flexible visits to suit your needs, whether you require support for a few hours each week or more regular visits. During your consultation, we'll recommend a schedule that works best for you.

How much does Home Support cost?

Our prices depend on the type of support required, the length and frequency of visits, and your individual requirements. We'll provide a clear, personalised quotation following your free consultation, with no hidden fees.

Who will provide my support?

You'll be supported by a friendly, reliable member of the Vernies Home Care team. We aim to provide continuity wherever possible, allowing you to build a trusted and familiar relationship.

How do I arrange Home Support?

Simply contact us by phone or email to book your FREE Home Support Consultation. We'll take the time to understand your needs and create a personalised support plan that fits your lifestyle and routine.

Are there any hidden costs?

No. We believe in honest and transparent pricing. You'll receive a clear breakdown of costs before your service begins, so you'll always know exactly what to expect.

Can I change or cancel my visits?

Yes. We understand that circumstances can change. We'll always do our best to accommodate changes to your schedule, and we'll explain our cancellation policy when you join us.

Do I have to commit to a long-term contract?

No. Our services are flexible and designed to fit around your needs. Whether you need occasional support or regular visits, we'll work with you to find the right solution.

Which areas do you cover?

We proudly provide Home Support services across South Birmingham and surrounding areas, including:

• Harborne
• Edgbaston
• Selly Oak
• Bournville
• Kings Heath
• Moseley

If you're unsure whether we cover your area, please get in touch and we'll be happy to help. 0121 339 5209